Goodfeed – pulse measurement for your most important client relationships
Goodfeed provides ongoing pulse checks that capture signals, feedback, and changes in real time. With a proactive and transparent approach, you can see early on what needs strengthening and gain the opportunity to act quickly and accurately in the relationships and projects that matter most to your business.
Why Goodfeed?
Your most strategic clients and projects deserve more than an annual review. Goodfeed is a platform that enables you to monitor the relationship continuously and pick up on early signals, both positive and negative, before they impact the collaboration. This creates security, clarity, and a shared understanding of how the relationship is actually doing.
A way of working that creates immediate value
Goodfeed provides a structured way to manage customer relationships in your daily work. You get ongoing insights, clear trends, and concrete actions that make it easier to prioritize correctly and act in time.
Transparency that builds loyalty
When you work openly and proactively with customer feedback, you show that you take the relationship seriously. This builds loyalty, trust, and long-term partnerships that stand the test of time.
1500+
Customer relationships
tracked in Goodfeed
3000+
Pulse surveys
completed
90%
Experience better control
over their key accounts
20%
Better project delivery through customer insights
How Goodfeed works in practice
Goodfeed is built to be easy to get started with and simple to use in your daily work. You choose which customers to track, we set up the pulse surveys, and you receive ongoing insights directly in the platform.
1. Define your most important customer relationships. Identify the customers where pulse surveys create the most value—typically strategic partnerships, major accounts, or long-term collaborations.
2. We set up the pulse surveys. We customize the platform, frequency, and contacts to ensure the feedback process is relevant, simple, and accurate.
3. Receive ongoing real-time insights. Goodfeed collects feedback continuously and presents it in a clear interface featuring insights, trends, and signals.
4. Act faster and more cohesively. With early signals and a shared view of the relationship, it becomes easier to prioritize correctly and strengthen collaboration where it is needed most.
Real-time insights
Goodfeed provides real-time insights, allowing you to capture customer experiences exactly as they happen. The platform continuously highlights patterns, trends, and signals, enabling you to act quickly on what matters most to the relationship.
Working with real-time data makes improvement efforts more precise, helps identify risks earlier, and allows you to prioritize initiatives based on actual needs rather than assumptions.
The result is a more proactive organization, stronger customer relationships, and a culture where customer insights serve as a natural foundation for both daily decisions and long-term development.
Tomas Rudström
Södra Tornet
FAQ
Here you will find answers to our most frequently asked questions. If you can't find what you're looking for, you are always welcome to contact us for further assistance.
Goodfeed is a specialized feedback platform specifically tailored for the consulting industry. Through a unique model, we enable follow-up of everything from overall customer relationships to specific assignments and projects. This helps companies build long-term and sustainable business relationships, while improving their internal and external communication.
You can easily book a demo by selecting a time directly in our calendar on the website. If you prefer, you can also send an e-mail to hi@goodfeed.io, and one of our representatives will contact you to schedule a meeting.
If your company uses Goodfeed, you can contact our support directly via the chat in the platform. You can also reach us by email at support@goodfeed.io. We also offer a comprehensive knowledge base with guides, FAQs and training materials to ensure you always have access to the information you need.
Still have questions?
Please don't hesitate to reach out if you have any questions or concerns.
Ready to take the next step in your customer work?
We're here to answer questions and help you move forward.
Book a short call or send us an email, and we'll take it from there. Together, we'll find the approach that gives you the most value — whether it's about pulse surveys, customer research, or industry insights.
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